Terms and Conditions

1. Introduction

Welcome to WebAlora Limited ("WebAlora", "we", "us" or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

2. Company Information

WebAlora Limited is registered in England and Wales with company number 16200085. Our registered office is located at:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

3. Definitions and Interpretation

In these Terms, the following definitions apply:

• "Client", "you", or "your" means any individual or entity that accesses or uses our Services.
• "Services" means the IT solutions, consultancy, managed services, cybersecurity, cloud solutions, network infrastructure, backup and disaster recovery, VOIP solutions, and any other services provided by WebAlora.
• "Website" means our website located at https://www.webalora.com/

Words used in the singular include the plural and vice versa, unless the context requires otherwise.

4. Access and Use of Services

4.1 Eligibility

You confirm that you are legally able to enter into these Terms and use our Services.

4.2 Account Registration and Security

Where required, you agree to register for an account and provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

4.3 Permitted Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. Unauthorized or harmful use is strictly prohibited.

5. Payment and Billing

5.1 Fees and Charges

Where applicable, you agree to pay the fees for our Services as set out in our pricing documentation or as otherwise agreed in writing. All fees are exclusive of taxes unless stated otherwise.

5.2 Invoices and Payment Terms

Invoices will be issued in accordance with our billing schedule. Payments must be made by the due date specified on each invoice. Late payments may incur additional charges as permitted by law.

5.3 Cancellation and Refunds

Any cancellation of services or requests for refunds will be handled in accordance with our cancellation policy. Unless otherwise stated, fees paid are non-refundable.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at: